You will discuss your ear symptoms and how they are affecting you day to day. You may be offered a simple ear check where appropriate, and you can talk through any worries or previous ear problems. You will leave with tailored advice on what to do next and what to look out for.
All servicesEAR WAX
EAR WAX
SUPPORT
A friendly appointment to discuss symptoms and help you feel comfortable and clear again.
- Quick, focused help for blocked or uncomfortable ears
- Reassurance on what may be causing your symptoms
- Clear next steps to help you hear and feel better
- Private, respectful support at a time that suits you
YOUR HEALTH IS OUR PRIORITY
Duration
30 minute appointment
Price
From £120
Type
Private
About this service
What this service involves
Focused symptom review
We will go through blockage, hearing changes, itching, discomfort, and anything that may have triggered it.
Time for questions
Bring up anything you are unsure about, including previous ear care, drops, or recurring problems.
Before your appointment
How to prepare for your ear wax removal.
Softening the wax
If advised by our pharmacy team, use medical-grade olive oil ear drops or spray for 3–5 days before your appointment to soften the wax.
- Lie with the affected ear facing upwards.
- Apply 2–3 drops.
- Remain on your side for 5–10 minutes.
- Wipe away any excess oil.
Always follow the product instructions and advice from your pharmacist.
Please tell us
Please tell us before your appointment if you have:
- A perforated eardrum or grommets
- Previous ear surgery
- An ear infection, pain, discharge or bleeding
- Significant dizziness or vertigo
- Sudden or rapidly worsening hearing loss
- Previous difficulties with ear procedures
You may require an individual assessment or alternative treatment.
Please do not
- Do not put cotton buds, fingers, ear candles or other objects into your ears.
- Do not use ear drops without professional advice if you have a perforated eardrum, grommets or have previously had ear surgery.
On the day
Your clinician will assess your ears before treatment. Occasionally, further wax softening or another appointment may be required.
Why choose us
What we provide
These are the key things you can expect from your appointment.
Comfort-first approach
Time to explain what you are feeling and what is likely to help, with gentle support throughout.
Clear plan for next steps
You will leave knowing what to do next and when to seek further help if symptoms do not settle.
Convenient 30-minute appointment
A dedicated slot so you are not rushed and can ask questions at your own pace.
Who this is for
Who this service is for
This service is for adults who want help understanding ear wax symptoms and what to do next.
People with blocked ears
For those noticing muffled hearing, fullness, or reduced hearing that may be linked to wax.
People with recurring build-up
If ear wax tends to come back, get help with prevention and safe self-care.
People wanting reassurance
If you are unsure what is causing your symptoms, get calm guidance and clear next steps.
FAQ
Frequently asked questions
Your appointment is booked for 30 minutes, which gives enough time to talk things through and agree the best next steps.
16-20 St. Augustines Gate, Hedon, Hull, England, HU12 8EX
01482 898973
Mon - Sat · 9am to 9pm
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